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This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information, and the safeguards we have in place for the information.
This Privacy Policy applies only to the information collected online by FOOTWEAR SPECIALTY RETAILERS, INC. (FSRI) which is doing business under the name and style “PAYLESS SHOESOURCE”.

General Browsing: FSRI gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our Web site and services (i.e., time to connect to our Web site, time to download pages, etc.). This information allows us to see which areas of our Web site are most visited and helps us better understand our visitors' experiences at www.payless.ph. With the navigational information, we can improve the quality of our Web site by recognizing and delivering more of the features, areas and services our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).

Collection of Personal Information: www.payless.ph may ask you to provide personal information, request for emails on FSRI news and promotions, enter a contest, participate in a survey, write a product review, register to receive a free gift, or contact us.

Categories of information collected online include name, email address, phone number and your experience on this Web site or with our products, your questions and messages or reminders you create.

If you request information about corporate sales, we will collect your name, company name, email address, postal address, telephone number and any comments you might have.

FSRI uses the personal information we collect from you: (i) to contact you; (ii) to respond to your inquiries; and (iii) to develop our products and deliver information to you about our services, products or Web site. FSRI shall store all information collected online indefinitely.

You may send a message requesting to be placed on the FSRI email list. This will allow you to receive exclusive information about special offers, media events, new products and much more. If you're not already part of the list, simply send a message via the Contact Us page or email custserv@payless.ph. If at any time you would like to stop future delivery of FSRI email, please email us via the Contact Us page or email custserv@payless.ph your request to stop receiving FSRI email. Asking to be removed from FSRI email will not prevent you from receiving email communications relating to requests to participate in surveys about our products or other operational email communications.

We may share our email marketing list (and, thus, your email address), with our FSRI affiliated companies (all companies under SSI Group Inc.). We may likewise share your email address with the specific unaffiliated third party with whom we may have existing commercial relationships.

We may use third parties to help us provide services to you and to give us comparative information on the performance of our site. These services include such things as operating our Web site, monitoring site activity, conducting surveys, maintaining our database, processing product reviews and administering and monitoring emails, surveys, drawings or contests.

FSRI may use third parties or on its own conduct various surveys to better understand your experience with our Web site. In some cases you will provide self-identifying information, in which case we would then be able to associate your responses to you. In other cases we will only receive the aggregate results (not personally identifiable) from these third parties. If you participate in an online survey at our Web site that is conducted by a third party provider, you may be asked to download a small software application and the information you provide may be subject to the third party provider's linked privacy policy. You should read any such linked privacy policy before you participate in the online survey. You may also choose to not participate in the online surveys with linked third party privacy policies.

If you choose to write a product review, you will be providing it to a third party who we use to process the product reviews. Product reviews that comply with the Review Rules may be published on this Web site, and some may be published in our stores, emails, online marketing and/or catalogues. Published reviews may identify the author's name and other relevant details.

If you sign up for anything on our Web site where you provide your name, mailing address and phone number, such information will be added to a database. The information in this database is used to provide names and mailing addresses to other companies, sometimes categorized by purchase information. Our affiliated companies also have access to this database.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.

What are cookies and how do we use them on our Web site? www.payless.ph uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are typically stored on your computer's hard drive and are used by FSRI to help track clicks and pass information as you go through the pages within our Web site. We may also use cookies to tell us whether www.payless.ph. has been previously visited by you or someone using your computer and to assist in the administration of your use of features and programs on our site.

We also use cookies and a technology known as clear gifs which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you a more personalized experience. If you elect to sign up to participate in the online features offered at this Web site, cookies might allow us to associate your Web site navigational information from previous browsing visits with personal information you provide at our site.

Do we share information from cookies with third parties? We may share non-transactional behavioral data collected through the use of cookies with our affiliates and/or third parties.

How do third parties use cookies on our site? We carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit www.payless.ph. These selected companies may use information (not including your name, address, credit card information, email address, or telephone number) about your choice to visit and your visits to our site and other Web sites to provide advertisements about FSRI products and services on this and other Web sites. These selected companies also provide information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes.

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify information you have provided by emailing us with relevant updates.

Our Web site may contain links to other Web sites. FSRI is not responsible for the privacy practices, advertising, products or the content of such Web sites. Links that appear on www.payless.ph should not necessarily be deemed to imply that FSRI endorses or has any affiliation with the linked Web sites. We encourage you to review the separate privacy policies of each site you visit.

If you have additional questions or would like more information on this topic, please feel free to contact us by phone at 830-5000, by email: custserv@payless.ph, or by mail at 6/F New Solid Building, 357 Sen. Gil Puyat Avenue, Makati City 1200 Philippines.

FSRI has implemented the security measures it deems appropriate to protect the information we have collected at our Web site: use of technologies and policies such as limited access data-centers, firewall technology, and limitations of administrative access to our systems. While we implement the above security measures for this Web site, you should be aware that 100% security is not always possible.